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Return Policy

Customers can apply for replacement and refund within 14 days after receiving the goods. After-sales contact information:
phone:+ 1 (323) 9168077
E-mail:JamesPalmagM@gmail.com

Exchange/refund notice

  1. When refunding, you must contact us by phone or email, stating your name, order number, and the returned item and reason. The processing time is about 5 business days.
  2. If the product has not been used, or there is no quality problem, you can apply for a refund.
  3. In order to complete the refund, you also need to provide a receipt and proof of purchase.
  4. If the refund is caused by the consumer, we will not return the shipping cost and the shipping cost shall be borne by the consumer. On the contrary, if the goods received by the consumer are incorrect or damaged when received, the consumer does not need to bear the shipping cost. The shipping fee will be returned in the refund.
  5. When returning the product, be sure to repackage the product and keep the proof of purchase.

Refund address and phone number

address:The first floor of No. 8 Wenchang Road, Weizi, Sanxiang Town, Zhongshan City, Guangdong Province, China
phone:+ 1 (323) 9168077
Please provide the tracking number and website in the form of email to facilitate us to track logistics information

After the customer completes the return

After we receive the product returned by the customer and check that there is no problem, we will send you a notification of receipt by email, and then your refund will be processed. The processing time is about 5 business days.

If there is a problem with the product, we will remind the customer to refuse the refund by email.

Refund time

Paypal: 1-7 businessdays to complete the transaction

If you have any questions, you can contact our email:JamesPalmagM@gmail.com

Special Summer Offer
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*Discounts would automatically apply and couldn't be combined with promotion codes